About Us

DrPA Secure has been operating in secure environments since 2014, providing high-quality healthcare services across the UK. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive
• Assurance that care is evidence-based and demonstrates high-quality outcomes for our patients
• Respectful of people’s cultural and religious beliefs
• Empowerment – we centre each resident by co-creating holistic care plans that treat individual needs and support long-term wellbeing

Oakhill Secure Training Centre

Oakhill Secure Training Centre is operated by G4S Care and Justice Services. The centre provides accommodation across three blocks for up to 80 children (male and female) aged 12 to 17 years who are serving a custodial sentence or who are remanded to custody by the courts. Children are not permitted to leave the centre and they have all their healthcare; educational and religious needs met within the centre.

Main Responsibilities of the Job

Operational Management

• Coordinate patient access, appointment systems, clinics, and healthcare pathways within custodial constraints
• Manage room utilisation and oversee stock control
• Maintain accurate site records and Key Performance Indicators (KPI’s).

Governance, Quality and Compliance

Ensure compliance with CQC Fundamental Standards, NHS England Frameworks, and DrPA policies

• Maintain high standards of healthcare record-keeping, data quality, and information governance
• Participate in CQC inspections and internal audits, ensuring all required evidence is prepared and accessible
• Support the achievement of site KPI’s through operational efficiency and compliance with CQC and NHS quality standards, including timely clinic delivery and accurate performance reporting
• Use SystmOne to support clinical/admin workflows, including appointments, correspondence, coding and reporting
• Prepare agendas, attend meetings, and take comprehensive minutes, ensuring actions and follow-ups are accurately documented and tracked
• Ensure databases are kept up to date in line with organisational procedures and data protection requirements.

People Management

• Oversee staff onboarding processes and training compliance
• Promote equality, diversity, and inclusion across all practice operations
• Foster a culture of professionalism, inclusivity, and continuous improvement.

Financial & Resource Management

• Liase with the finance team to support payroll submissions
• Assist with the procurement of medical and non-medical supplies in accordance with company policy.

Clinical Support Coordination

• Ensure the secure handling of medical records and data in line with GDPR and Caldicott principles.

Information Management and Reporting

• Produce and provide reports on activity levels, performance, and key indicators for senior management and commissioners.

Person Specification

Essential

• Excellent organisational, communication, and problem-solving skills
• Confidence in using clinical and administrative systems (e.g. SystmOne)
• Ability to maintain confidentiality and professional boundaries within a secure environment.

Desirable

• Experience within a secure healthcare setting
• Knowledge of NHS commissioning processes and clinical governance.

General Information?? 

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits 

• Pension salary scheme available

• Employee Assistance Programme (EAP): confidential 24/7 support

• Access to perks at work

Please note – in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.